Privacy Policy - Recruitment Management

INTRODUCTION:

Tailor Made Talent Solutions is committed to protecting the privacy and security of your personal information. This Data Privacy Notice describes why and how we collect and use personal data.

Tailor Made Talent Solutions understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and candidates and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Tailor Made Talent Solutions

Registered address: 13 Eastridge Croft Shenstone, Lichfield, WS14 0LN

Our nominated representative is Sarah Lamb

Email address: sarah@tailormadetalentsolutions.co.uk

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.

5. What Personal Data Do You Collect and How?

We provide the following services; HR consultancy, training, recruitment outsourcing and consultancy, recruitment agency services.

We collect the personal data of the following types of people to allow us to undertake our business;

· Prospective and placed candidates for permanent or temporary roles

· Prospective and live client contacts (those within your business engaging in our services)

· Supplier contacts to support our services

· Employees, consultants, temporary worker

We may collect and hold some or all of the personal data set out below. We do not collect any ‘special category’ or ‘sensitive’ personal data personal data relating to children.

6. Data Collected

Identity Information including name, title, date of birth, gender

- Via completion of forms on our website/email, application upload on our website or submission of CV via email or website upload

Contact information including address, email address, telephone number

- Via completion of forms on our website/email, application upload on our website or submission of CV via email or website upload

Business information including business name, job title, profession, corporate email

- Via email from you/form completed by you or via public data

Financial information including card details, bank account numbers.

- Via email from you/form completed by you.

Data from third parties including contact information

- Jobs boards – profile downloads.

Compliance documentation, references verifying your qualifications and experience and your right to work in the United Kingdom

- Via completion of forms on our website/email, application upload on our website or submission of CV via email or website upload

Any of the above data can also be obtained by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, to subscribe to our services and/or enter our database.

How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will OR may use your personal data, and our lawful bases for doing so:

Administering our business.

-Personal data, including, client name, business name, contact details, employee details, contracts. Candidate CV, Name, Email Address, Contact Number, Emergency Contact, Bank Details, National Insurance Number, and any Right to Work you may have.

- Legitimate Interest - As part of our recruitment service we introduce candidates to clients for permanent employment or on a temporary basis. The exchange of personal data of our candidates and our client contact details is a fundamental part of this process and relates to the services detailed below.

Supplying our information, products AND/OR services to you.

- Personal data, including, client name, business name and contact details. Candidate CV, Name, Email Address, Contact Number, Emergency Contact, Bank Details, National Insurance Number, and any Right to Work you may have.

Managing payments for our product AND/OR services

- Financial data, including bank details and card details.

- Legitimate Interest – in order to pay and be paid for services.

Personalising and tailoring our products AND/OR services for you.

-Legitimate Interest – To tailor our services (contacts, policies) to our clients and their requirements.

Communicating with you.

- Email address, telephone number, postal address.

- Legitimate interest: communicating with you is a crucial part of our overall service to you. Also needed to notify you of any changes to the service we can offer

Supplying you with information by email AND/OR post that you have opted-in-to

- Legitimate interest: supplying you with information regarding the services that you have opted into is a crucial part of our overall service to you.

Maintenance of existing and perspective client and candidate database for

- Legitimate interest: data, and our lawful bases for doing so

In order to support our candidates’ career aspirations and our clients’ resourcing needs, we require a database of candidate and client personal data. The database will contain historical information as well as current resourcing requirements.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephone with information, news, and offers on our services.

We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected to provide our services, and in accordance with legal and/or accounting requirements. Where your personal data is no longer required, we will ensure it is disposed of in a secure manner.

8. How and Where Do You Store or Transfer My Personal Data?

We may store some or all of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.

9. Do You Share My Personal Data?

We may share your personal data with the selected third parties below in order to carry out our business:

Who will we share with

Why will we share

Clients

-To introduce candidates to clients

Candidates

-For the purpose of arranging assessment and introduction

Clients, business partners, suppliers and sub-contractors

- For the performance and compliance obligations of service we agree to deliver with them or you

Subcontractors

- This could be for the purposes of reaching you through marketing, compliance checks or for financial services.

Analytics and search engine providers

- For the purpose of assisting us in the improvement and optimisation of our site.

We may need to share your personal data to third parties in the following events:

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Sarah Lamb):

Email address: sarah@tailormadetalentsolutions.co.uk

Postal Address: 13 Eastridge Croft, Shenstone, Lichfield, WS14 0LN.

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made will be posted on this page and, where appropriate, notified to you by e-mail. This Privacy Notice was last updated on 12/08/2024.

Privacy Policy - Recruitment Management

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